Armstrong Process Group, Inc. Online Privacy Statement
Our Mission
At Armstrong Process Group, Inc., we are dedicated to protecting
your privacy and safeguarding your personally identifiable information.
APG's mission is to consistently exceed our users' expectations in terms
of the products and services we provide to our business professionals.
We strive to create an experience that is responsive to our users' needs by
using the information you entrust us with responsibly. APG is committed
to respecting your privacy and adhering to the principles of applicable data
protection and privacy laws throughout the world.
We have provided this Privacy Statement as an explanation of the information
we collect, how we use it, and how the use of this information can benefit
your experience on our web sites and during your relationship with us. We wish
to help you make informed decisions, so please take a moment to read the
sections below.
TYPES OF INFORMATION WE COLLECT
APG collects information about our users of our web sites
so that we can provide an experience that is responsive to our users'
needs. Information may be collected as part of: (i) fulfilling
information requests, (ii) purchasing products, (iii)
registering for program membership, (iv) submitting a job application, or (v)
responding to communications from us (e.g., surveys or promotional offers).
We endeavor to collect information only with your
knowledge and with your permission if necessary. The types of personally
identifiable information that we collect may include your name, home, work and
e-mail addresses, telephone and fax numbers, credit card information, date of
birth, gender, and professional information such as job title and professional interests.
APG may also collect non-personally identifiable information about you,
such as your use of our web site, communication preferences, and responses to promotional offers
and surveys.
PURPOSE FOR COLLECTION, PROCESSING, AND DISCLOSURE
Collection & Use
APG is fully committed to providing you with information about the
collection and use of personally identifiable information (PII) furnished by,
or collected from, visitors while using our web sites, products and services.
It is our practice not to ask you for information unless we need it or intend
to use it. Some of the primary purposes for collecting your PII are as follows:
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providing services such as processing a transaction (e.g., fulfilling a request for information, or completing a product
order)
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marketing and communications with you in relation to the products and services
offered by APG, our strategic marketing partners, and other trusted third
parties
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performing market research via surveys to better serve your needs, improve the
effectiveness of our web sites, your web site experience, our various types of
communications, advertising campaigns, and/or promotional activities
You will always be offered the choice not to submit your PII or to decide what
communications you want to receive from us. However, doing so may cause
certain transactions to become affected. For example, not providing a name
will prevent the processing of product orders and intellectual property downloading.
Processing and Disclosure
In most cases, the information you provide is added to a database.
In the course of processing your information, it may be necessary to
transfer your PII to APG's affiliates, properties within the APG
system and/or third party service providers located throughout the world for
the purposes outlined within this Privacy Statement. As a general practice,
APG does not sell, rent, or give physical possession of your PII to
unaffiliated third parties outside the APG system. Situations in which
APG may disclose your information to others include:
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when we have received your consent to do so
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in situations where sharing or disclosing your information is required in
order to offer you products or services you desire
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when companies or services providers that perform business activities on
behalf of APG require such information (e.g., credit card processing,
customer support services, market research administration or database
management services)
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in the event APG is merged or acquired by another company
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to comply with legal or regulatory requirements or obligations in accordance
with applicable law or court order
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in case of emergency such as to safeguard the life, health, or property of an
individual
If information is shared as mentioned above, we seek to limit the scope of
information that is furnished to the amount necessary for the performance of
the specific function. Unless otherwise precluded by legal process, we require
third parties to protect your PII and abide by applicable privacy laws and
regulations.
CONSENT
As part of our commitment to keep you informed, we may mail, e-mail,
telephone, or contact you by other means to notify you of new APG
products and services, or upcoming APG special offers, events,
enhancements, or other relevant information that may be of interest to you.
You may also receive mailings or other communications from carefully selected
third parties. We always offer you the option to decline any or all of these
communications by following the directions included in our e-mails or other
communications, or by contacting APG directly.
If you are a member of the myAPG resource center, you may also
change your communication choices by updating your e-mail preferences in your
individual user profile.
We would like to keep all of our guests and visitors informed and equally able
to take advantage of the benefits offered by APG and its strategic
marketing partners. However, if you reside outside of the United States,
certain data privacy regulations may require us to obtain your permission
before we send you information that you have not requested from us.
In some cases your permission will be implied from the nature of the service
requested or transaction undertaken. For example, APG may collect and use
personally identifiable information that you volunteer, or behavioral data or
information collected in the aggregate. In addition, your permission will be
deemed given for communications from us that are necessary to fulfill
transactions and services that you request.
In certain circumstances, we will seek your express permission when we collect
information that is regarded under certain data privacy regulations to be
sensitive in nature (e.g., information revealing racial or ethnic origin,
political opinions, or health conditions).
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
To ensure that your personally identifiable information (PII) is accurate and
up to date, we encourage you to regularly review and update your information
as appropriate (e.g., in the event your home or e-mail address changes, or you
wish to add an additional method for us to communicate with you). If you are a
myAPG user, you can review and update your
individual user profile on-line or with the assistance of a APG
customer service representative. If you are not a myAPG you can
review and update your PII by contacting APG
and requesting an access form. Please note that in an effort to prevent the
unauthorized disclosure of your PII, you may be asked to provide proof of
identity (or other authentication materials) together with the completed
access request form.
If, upon review, you wish to deactivate your myAPG user profile or
update your PII, we will endeavor to do so in a timely manner. Occasionally,
information that you request to be removed will be retained in certain files
for a period of time in order to properly resolve disputes or to troubleshoot
problems. In addition, some types of information may be stored indefinitely on
"back up" systems or within log files due to technical constraints, or
financial or legal requirements. Therefore, you should not always expect that
all of your PII will be completely removed from our databases in response to
your request.
SECURITY SAFEGUARDS
APG recognizes the importance of information security, and is constantly
reviewing and enhancing our technical, physical, and logical security rules
and procedures. All APG owned web sites and servers have security
measures in place to help protect your personally identifiable information
against loss, misuse, and alteration while under our control. Although
"guaranteed security" does not exist either on or off the Internet, we
safeguard your information using both procedural and technical safeguards,
including password controls, "firewalls" and the use of up to 128-bit
encryption based on a Class 3 Digital Certificate issued by VeriSign, Inc.
This allows for the use of Secure Sockets Layer (SSL), an encryption method
used to help protect your data from interception and hacking while in transit.
ON-LINE TECHNOLOGIES
APG may use cookies, invisible pixels, and web beacons to obtain
information about you while visiting our web sites. A cookie is a very small
text file that is sent to your browser from a web server and stored on your
computer's hard drive. It assigns the computer with a unique identifier, which
in turn, becomes your identification card whenever you return to a APG
web site.
Cookies are designed to save you time because they help us to provide you with
a customized experience without you having to remind us of your preferences
each time you return to our web pages. APG cookies are not designed to
damage your files, nor can they read information from other files on your
computer hard drive.
Cookies can also help us provide you with a personalized on-line experience in
the following ways:
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they remember your user name and password for future visits so log-in is
easier and faster
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they ensure you are provided with the appropriate frames and content
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they ensure you obtain all requested information
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they help us deliver communications that are relevant and responsive to your
interests and location
APG cookies are limited to our web sites only, and are not designed to
follow you when traveling on the Internet after leaving APG owned web
sites. We track the usage of our web sites in order to better meet your needs
and to help make it easier for you to find information in the future. Please
note that in addition to APG cookies, various third parties may also
place cookies on your computer's hard drive. APG is not responsible for
the presence or absence of third party cookies, or for the technological
capabilities or practices employed by third parties in connection with third
party cookies.
If you would prefer not to have the benefits of cookies, your Internet browser
can be adjusted to treat cookies in different ways. Depending upon the type of
browser you are using, you may be able to configure your browser so that: (i)
you are prompted to accept or reject cookies on an individual basis or (ii)
you may be able to prevent your browser from accepting any cookies at all. You
should refer to the supplier or manufacturer of your web browser for specific
details about cookie security. However, you should also understand that
rejecting cookies might affect your ability to perform certain transactions on
our web sites and our ability to recognize your browser from one visit to the
next.
APG also uses invisible pixels, sometimes called web beacons, to count
how many people visit certain web pages. Information collected from invisible
pixels is used and reported in the aggregate and does not contain personally
identifiable information. APG may use this information to improve
marketing programs and content.
LINKS TO OTHER WEB SITES
In order to anticipate your needs, APG provides links to other web sites
for your convenience and information. APG is not responsible or liable
for any content presented by or contained on any independent web site,
including, but not limited to, any advertising claims or marketing practices.
Please note that while APG will protect your information on APG
owned and operated web sites, we cannot control and will not be responsible
for the privacy policies of third party web sites, including web sites owned
or controlled by independent franchisees that may use the name of a
APG brand, or web sites not controlled or authorized by APG. Third
party web sites that are accessed through links on our web sites have separate
privacy and data collection practices, and security measures. We have no
responsibility or liability for the practices, policies and security measures
implemented by third parties on their web sites. We encourage you to contact
them to ask questions about their privacy practices, policies and security
measures before disclosing any personally identifiable information. We
recommend that you review the privacy statements and policies of linked web
sites to understand how those web sites collect, use and store information.
MINORS
APG does not seek to obtain nor does it wish to receive personally
identifiable information directly from minors; however, we cannot always
determine the age of persons who access and use our web sites. If a minor (as
defined by applicable law) provides us with his/her data without parental or
guardian consent, we encourage the parent or guardian to contact us to have
this information removed and to unsubscribe the minor from future APG
marketing communications.
CONTACT US
If you would like to update your information, modify your communication
preferences, or if you do not want to receive marketing communications from
APG in the future, you can contact us:
by e-mail:
info@aprocessgroup.com
by telephone:
715.246.0221
by fax:
715.246.0383
by writing to us at:
Armstrong Process Group, Inc.
1361 160th Street
New Richmond, WI 54017
USA
UPDATES TO THE PRIVACY STATEMENT
APG may amend this Privacy Statement from time to time in order to meet
changes in the regulatory environment, business needs, or to satisfy the needs
of our guests, properties, strategic marketing partners, and service
providers. Updated versions will be posted to our web site and date stamped so
that you are always aware of when the Privacy Statement was last updated.
Last updated March 2005
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